Overcoming Operational Challenges with Smart
Technology
Common Challenges
Long waiting time for placing orders during the peak hours or public holidays
Performance of each outlets need to be reviewed by the top management at anytime and anywhere
Several integrations with other 3rd party systems (e.g. ticketing system) are required for offering the cross-promotional and discount campaigns or conducting customers' behavior analysis
Rigorous control of the inventory is needed to maintain daily operation of the park
Hard to read the information on the customer display in the outdoor kiosks under the sunlight
How UCR Helps
Self-Ordering Solution
Customers can skip the line and place orders by accessing our online ordering platform on their mobile devices, which enhances the dining experience and reduce the workload of cashier.
Real-Time App Report Module
Management roles can view the real-time sales data of each outlet by simply opening various types of reports in our App Report Module.
Well-Established Integration Capability
UCR’s proven ability to effectively integrate with disparate third-party systems for carrying out various functions, e.g. CRM-POS system integration, ERP-POS system integration, and credit card or payment gateway integration.
Comprehensive Inventory Module
UCR’s inventory module is capable to work with core POS system to manage and monitor the real-time stock level, prevent goods shortage by sending the replenishment request to the central warehouse or stock transfer between outlets.
Special Design Customer Display
UCR provides a special model of customer display that shows clearly the words or images under the bright sunshine without any reflection.
Additional Features
POS
Kitchen Monitor
MPOS
Kitchen Printer
Printer
Octopus
TMS
QMI
Ordering
Kiosk
Experiences with UCR
" We are impressed with the effectiveness of UCR's 'Outside Catering Service System Solution'. "
Mr. Tse
IT Manager, Fairwood
" We are happy with the system, it meets our business strategic expectation."
Representative
Victoria Harbour Group
" Your supreme quality services had already been deeply impressed our Hotel. "