Cashiers must handle a high volume of
transactions during peak hours
Special customer requests must be recorded
and communicated to the kitchen
immediately
Menu and promotional campaign
management must be standardized and
centrally controlled
Management teams need real-time visibility
into outlet performance and sales data
Each outlet must be able to operate
independently if disconnected from the
central server
How UCR Helps
Efficient Order Entry & Customization
Multiple input methods—such as Look Up,
PLU, and Hot Keys—along with
customizable operation panels improve
order-taking speed and accuracy.
Streamlined Kitchen Communication
The Kitchen Monitor System displays food
orders in sequence, enabling efficient
coordination and reducing kitchen errors.
Centralized Menu & Promotion Control
Headquarters can manage and update menus
and promotional campaigns across all
branches from a single platform.
Insightful Business Reporting
The system generates a variety of detailed
reports, empowering the management team
to monitor performance and make data-
driven decisions.
Customer Relationship Management
(CRM)
A built-in CRM system enables customer
behavior analysis and targeted discount
offerings to increase engagement and
loyalty.
Reliable Offline Operation With standalone mode, each outlet can
continue operating smoothly even if the
connection to the central server is
temporarily lost.
Additional Features
POS
Kitchen Monitor
MPOS
Kitchen Printer
Printer
Octopus
TMS
QMI
Ordering
Kiosk
Experiences with UCR
" We are impressed with the effectiveness of UCR's 'Outside Catering Service System Solution'. "
Mr. Tse
IT Manager, Fairwood
" We are happy with the system, it meets our business strategic expectation."
Representative
Victoria Harbour Group
" Your supreme quality services had already been deeply impressed our Hotel. "